We offer free delivery on all orders within the United Kingdom.

Yes. Once your order has been dispatched, you will receive a confirmation email containing your tracking details, allowing you to monitor the progress of your delivery.

If you wish to return an item, you may do so within 30 days of receipt, provided it is unworn, unwashed and in its original condition.

To begin the process, please contact us at info@bennettandclarke.co.uk . Our team will guide you through the next steps.

Further details can be found in our Refund Policy.

If you require any assistance, our Customer Care team will be pleased to help.

Email: info@bennettandclarke.co.uk
Telephone: +44 20 8073 1447

Customer Care Hours:
Monday to Friday | 9:00AM – 6:00PM
Weekends | Closed

Alternatively, you may use our contact form and we will respond as promptly as possible.

A detailed size guide is available on almost each product page to help you select the most suitable fit.

If you require further advice, our Customer Care team will be happy to assist you at info@bennettandclarke.co.uk .

You can pay securely using Visa, Mastercard, American Express (AMEX), Maestro, Apple Pay, Google Pay and Shop Pay.

No worries, you can return your item within 30 days of receipt. Please note that return shipping costs are the responsibility of the customer.

You may cancel your order within 24 hours of placing it by contacting us at info@bennettandclarke.co.uk. If your order has already been dispatched, it must be returned following the standard return procedure.

You also have a 14-day statutory right to cancel under UK law (Consumer Contracts Regulations 2013), starting on the day you receive your order. Full details are in our Refund Policy.

All orders are carefully prepared and delivered within approximately 6–12 business days.

This timeframe includes:
- Processing time (handling): 2–3 business days (Monday–Friday)
- Transit time: 4–9 business days (Monday–Friday)

We take the time to thoroughly inspect each item before dispatch to ensure it meets our quality standards.

You will receive updates throughout the process, so you can always track the progress of your order.

We’re sorry to hear that your item did not arrive in perfect condition. Please contact us as soon as possible at info@bennettandclarke.co.uk , including your order number and clear photos of the damage.

Our Customer Care team will review the issue promptly and arrange an appropriate resolution.

It can take up to 24 hours for your tracking number to become active and display updated information.

If your tracking link is still not working after this time, please contact us at info@bennettandclarke.co.uk and our team will be happy to assist you.

If an item is defective or arrives damaged, we will cover the return shipping costs.

In all other cases, such as ordering the wrong size or a change of preference, return shipping costs are the responsibility of the customer.

Orders are dispatched directly from our warehouse in China. We do not dispatch orders from the United Kingdom or from The Netherlands. This is an online fulfilment model where orders are shipped directly from the dispatch location to the customer.